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GOV.UK: Carer's Allowance

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Service summary

If you are caring for someone with substantial needs such as a disability, the Carer's Allowance can help you to look after that person.  You do not have to be related to, or live with, the person that you care for. 

The Carer's Allowance is paid weekly in advance into a bank or building society account and is a taxable benefit.

It is possible to claim other benefits in addition to the Carer's Allowance. Although, due to the 'overlapping benefit rule' it may affect some benefits or pensions that the person you care for may already be receiving. For further information including a list of current eligible benefits, please refer to the GOV.UK website.

Am I eligible?

You may be able to claim Carer's Allowance if:
- you are aged 16 years or over
- spend at least 35 hours a week caring for someone
- have recently lived in England, Scotland or Wales for at least two years
- you normally live in England, Scotland or Wales  or you live abroad if you are part of the Armed Forces
- you are not in full time education or study more than 21 hours per week
- have a weekly salary of more than £110 after deductions

Different rules apply for Northern Ireland applicants or those who are subject to immigration control.

How do I claim?

Prior to making a claim, you will need to provide details of your National Insurance number, the date of birth and personal details of the person you care for, and your bank or building society number.

To make a claim and to confirm your eligibility, you will need to complete an online form.  Alternatively, you can apply by post by contacting the Carer's Allowance Unit


Opening times

The Carer's Allowance Unit oversee the applications for Carer's Allowance.
Their office is open between 8.30am to 5pm, Monday to Thursday; and 8.30am to 4.30pm on Fridays.

A textphone service is available on 0345 604 5312

The page was last updated on 28 April 2015

Main address

Carer's Allowance Unit
Palatine House
Lancaster Road
Preston
Lancashire
PR1 1HB

Website

www.gov.uk

Contact

Carer's Allowance Unit

Contact telephone

0345 608 4321

Contact email

cau.customer-services@dwp.gsi.gov.uk

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