NHS: Carer's Direct - A guide to care and support

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Service summary

Carer's Direct is an information and advice service which was created in response to the 'Our Health, Our Care, Our Say' white paper.

It is an easy to use, online guide which provides an overview of the adult social care system and the services that your local Council oversees.  

Topics include: 
- Finding care services near you
- Money and legal matters
- Your rights
- Safeguarding
- Homecare
- Equipment and adaptations
- Assessments 
- Planning your future care needs
- Funding
- Benefits and allowances for carers
- Carer's rights
- Support for young carers 

Further information

Helpline - 0808 802 0202 (Calls are free from UK landlines or you can request a free call back in one of 170 languages).

Opening times

Helpline opening hours: Monday to Friday - 9am to 5pm, Saturday and Sunday - 11am to 4pm

The page was last updated on 28 April 2015

Main address


Main telephone

0300 123 1053