Prisoners' Families and Friends Service

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Service summary

The Prisoners' Families and Friends Service (PFFS) provides practical help for the families of prisioners. When someone is sent to prison you may feel as if you too are serving a sentence. Perhaps you feel confused or lonely and would like someone to talk to? You might also find that you have questions about the prison system or visiting and keeping in touch.

Prisoners' Families and Friends Service (PFFS) provides practical help for prisoners' families, through:
- Freephone helpline
- Help at court
- Our Family Centre
- Information and advice
- Befriending service

Services are free, confidential and tailored specifically to your needs. There is a small staff team, although most of the services are provided by volunteers. Prisoners' families are actively involved in the planning and development of the service.

PFFS is based in London, if you can’t come into the office, they can provide help by telephone or e-mail.


Further information

Alternative Telephone:  020 7403 4091

The page was last updated on 1 June 2015

Main address

29 Peckham Road

Main telephone

0808 808 3444


020 7403 9359

Organisation email