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Service summary

Shelter is a leading and well respected, housing and homeless charity. 

Shelter works to alleviate the distress caused by homelessness and bad housing situations by offering free advice, information and advocacy to people in need. Also, by campaigning for lasting political change to bring an end to the housing crisis for good.

Shelter provides a free, helpline to deal with a wide range of queries. Such as finding people a place to sleep for the night and suggesting how to handle mortgage arrears.

Further information

Alternative Telephone:  0845 458 4590 (helpline)

Opening times

Helpline opening hours: Seven days a week, 8.00am to 8.00pm.

The page was last updated on 12 May 2015

Main address

88 Old Street

Main telephone

0808 800 4444


0344 515 2973

Organisation email