Protecting adults at risk of abuse or neglect

Everyone has a right to feel safe and to live without fear of abuse, neglect or exploitation. Redbridge Adult Social Services and partner organisations are working to make life safer for adults who are most at risk of being harmed.

An adult at risk is someone 18 or over who may be in need of care and support because of a disability or illness, experiencing or is at risk of abuse or neglect and as a result unable to protect themselves.

What is abuse?

Abuse is something done to another person that harms them in some way. This can be:

  • Physical -hitting, pushing, pinching or shaking, over-medicating
  • Domestic violence -psychological, physical, sexual, financial, emotional, 'honour' based violence
  • Sexual- rape and sexual assault that a person does not want or understand
  • Psychological- shouting, swearing or threats
  • Financial or material- theft, fraud, internet scamming
  • Modern slavery - slavery, human trafficking, forced labour
  • Discriminatory- racist, sexist abuse or abuse based on a person's age, disability, gender, religion
  • Organisational e.g. neglect and poor care within an institution or care setting
  • Neglect and acts of omission e.g. not providing food, drink, or medical care
  • Self-neglect - neglecting to care for one's personal hygiene, health or surroundings

Abuse can happen to anyone, and the abuser can be someone you know well or a stranger. It can happen anywhere - in someone’s home, a care home or a hospital.

Reporting abuse

If you are the victim of abuse, or you know someone who you think is being or has been abused, then it is really important to seek help.

  • Report concerns to Redbridge Health and Adult Social Services on 020 8708 7333 (Monday to Friday 9.00am to 5.00pm) or on 0208 553 5825 outside of these hours.
  • Report any concerns about a crime to the police on 101. In an emergency call 999
  • There are also a number of local and national organisations you might want to talk to. Please see theuseful links section for more details

Download adults at risk of abuse leaflet

Say no to abuse easy read leaflet

Safeguarding adult referrals can be made by completing the referral form (below) and sending to

Redbridge Safeguarding Adults Referral Form 

Redbridge Safeguarding Adults Board

Strategic co-ordination of safeguarding adults across Redbridge is undertaken by the Redbridge Safeguarding Adult Board (RSAB), which is a multi-agency partnership. The board has its own independent website where you can find general information on safeguarding, along with specific information for Board members, professionals and the community. The website address is:

Policies and protocols

London Authorities follow the standards set out by the Pan London Adult Safeguarding Board.

Download London Multi-Agency Safeguarding Adults Policy and Procedures

Useful links

Other MyLife pages: Domestic violence, Harassment and hate crime, Personal safety, Help in an emergency

External websites: Age UK Redbridge, Barking & Havering, Redbridge Concern for Mental Health, Redbridge Carers Support Service, Action on Elder Abuse, Public Concern at Work, Victim Support, The Disclosure and Barring Service(DBS)