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Coronavirus information

Below is key information relating to coronavirus (COVID-19) for adults 


What to do if you think you have coronavirus symptoms 

Check symptoms on NHS 111 online


Get a coronavirus test


Support services

The Redbridge Coronavirus Wellbeing Service 

This service is helping to support those people who are at greatest risk such as those with an underlying health condition, and their family, friends and carers, and those advised to self-isolate. 

Redbridge wellbeing service or contact 020 8708 5555 (lines are open 8am to 8pm)

Support for people who are shielding

People who have been identified by the NHS as needing to shield should have received a letter or a text message. If you have received this, you should register with the national hub to ensure you receive a weekly food parcel and, if you need medication, the hub will arrange for this to be delivered. 

GOV.UK website or contact 0800 0288327

Changes to Redbridge community and voluntary sector services

Redbridge CVS website

Support for unpaid carers 

Carers update

Redbridge COVID-19 Mutual Aid
There is a Facebook group set up to co-ordinate help for people who need support, for example with obtaining items they are short of, to make requests to the local community, and for people who can offer help or supplies. They are on Facebook and can also be reached by email at redbridgecovid19mutualaid@gmail.com

Reach Out - support service for victims of domestic abuse 
If you are living in fear of abuse, or are being abused, call Reach Out on 0800 145 6410, Monday to Friday between 9am and 5pm.

Redbridge Council website

Report concerns for a child’s safety
We want to ensure that child abuse and neglect is still reported during social isolation, and are calling on the community to stay alert, and report any concerns to child protection.

Redbridge Council website


Help with food deliveries 

Some of the major supermarkets are now providing dedicated slots for elderly, disabled and vulnerable customers. These slots are changing regularly so please check your supermarket's website for the latest dedicated slots and opening times.

Redbridge Council has published a list of shops offering food and household essential deliveries. 

Redbridge Council website

Redbridge foodbank 

There is also a foodbank situated in Redbridge, located at Jubilee Church,14 Granville Road, Ilford, IG1 4JY. 

Redbridge foodbank

Accessing food and essential supplies

Gov.uk website 


Useful information 

Coronavirus outbreak FAQs: What you can and can't do

Gov.uk website

Face coverings: when to wear one and how to make your own

Gov.uk website 

Staying alert and safe (social distancing)

Gov.uk website

Guidelines for social care and residential settings

Gov.uk website

How to take care of your mental and physical wellbeing

Mental health support

Help with your mental health

The NHS has tips to help if you are worried about during times of uncertainty. 

NHS website


Information in accessible formats


NHS Coronavirus advice

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