Scams Awareness Fortnight

This year's campaign will take place 13 - 26 June, scam awareness fortnight seeks to provide information on how to recognise potential scams and know what to do when spotting a scam.


What are scams?

Scams are crimes that can happen to anyone and are fraudulent schemes that dupe people into parting with their personal details and/or cash. Typically scammers target people through emails, online banking systems, text messages and online transactions.

Types of scams

  • LIAR Facebook, bitcoin or adverts stating a celebrity is recommending or endorsing a product.
  • Fake HMRC tax scams
  • Fake Royal mail or other delivery service text messages
  • Miracle cures or miracle weight-loss pills
  • Fake bank or Apple emails saying you need to re-verify your account details.
  • Calls from someone claiming to be from a Government department or your bank requesting to verify your details.

How to spot scams?

  1. Check grammar and spelling
  2. Suspicious texts with links
  3. 'Phishing' for passwords or PINs
  4. Being given an urgent deadline or countdown to provide information.

How do I know if I've been scammed?

  • Items you thought you'd purchased don't arrive.

  • You've had unexplained transactions on your bank account.

  • You're rejected for credit when you've got a good credit history.

  • With financial services (such as supposed investments), no matter how hard you try, you aren't allowed to withdraw your money.

  • You transferred or paid some money, but now the company or person you were speaking to has gone quiet or can't be contacted.

What to do if you've been scammed?

  1. If you've already responded to a scam, end all further communication immediately.
  2. Call your bank directly and inform them of the situation.
  3. Report the scam to the police through Action Fraud on 0300 123 2040, or report a scam anonymously on the Action Fraud website.
  4. If you wish to seek further help, contact Citizens Advice Scams Action via the Citizens Advice website, or call its Scams Action helpline on 0808 250 5050.


How to prevent being scammed

Take three easy steps to help protect yourself from scammers:

  1. STOP - Scammers try to rush and pressure you into making quick decisions by making you panic. Take a moment to stop and think before parting with money or personal information.
  2. CHALLENGE - Criminals will try to rush and panic you into making a decision. Make sure you are challenging whether the request is fake. You CAN reject, refuse or ignore any requests. Make sure to check if a company is legitimate. You can always hang up and call back your bank / HMRC or government department to make sure any requests to confirm personal details are legitimate.
  3. PROTECT - Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud. Check you are making online purchases via secure payment methods. 



Are you Scam - Savy?

Criminals have become very sophisticated in ways to take your money or identity take this QUICK QUIZ to test your ability to spot a scam. 



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