The Care Act

Care and support has changed for the better in Redbridge

From April 2015, care and support has changed for the better. The new Care Act will help to make care and support more consistent across the country and puts the wellbeing of individuals at the heart of health and social care services.

When is it changing?

The Government have introduced some changes in April 2015 and have delayed the April 2016 changes to April 2020. Many of the changes that are being introduced are in fact, already in practice within Redbridge. The key changes are detailed below:

April 2015 changes

  • A new national level of care and support needs (eligibility criteria) to make care and support more consistent across the country
  • New rights and support for carers
  • Changes to deferred payment agreements for people who want to use the value of their property to pay for residential care

April 2020 changes

Changes to the way people pay for care and support will be introduced in 2020. These will protect people with the highest needs from facing unlimited costs and provide more financial support to people with modest means. These changes include:

  • A lifetime cap on care costs of no more than £72,000
  • Extended financial support

Read more on the Care Act changes

Information in accessible formats


Easy read

Large print

Comments or questions

Redbridge Council has begun to implement the Care Act changes from April 2015. If you have any comments or questions please contact us via email at

Useful links

Other MyLife pages: Self directed support, Social care jargon buster

External websites: GOV.UK