FirstStop - Advice for older people

MyPad lets you save information you have found on MyLife and want to go back to. You can also add your own notes and update them whenever you wish.If you are logged onto your account in MyLife, MyPad will save this information until you delete it. If you are not logged in, the information will only be saved for the time you are on the website.Click here to create an account on MyLife

Service summary

FirstStop Advice is an independent, free service providing advice and information for older people, their families and carers about care and housing options in later life. The service is provided by Elderly Accommodation Counsel (EAC) in partnership with other national and local organisations.

This website brings together a wealth of expertise in one place, to help older people and their carers explore the options and choices that are open to them and access the housing, support and care services that they need.



Opening times

Helpline opening hours: 9am to 5pm, Monday to Friday.


The page was last updated on 5 June 2015

Main address


Main telephone

0800 377 7070

Organisation email